Refund Policy

This refund policy applies to our free promotional recharge service. Since no monetary transactions occur, refunds are not applicable in the traditional sense. However, we provide clarity on our service commitments.

• No Entry Fee: We do not charge any entry fees
• No Registration Fee: Registration is completely free
• No Service Charges: No hidden or additional charges
• No Subscription Fees: No recurring payments required
• No Deposit Required: No security deposits or guarantees

Result: Since no payments are collected, there are no refunds to process.

While no refunds apply, we commit to providing the free promotional service as described:

• Free Recharge Requests: Process all valid submissions
• Winner Selection: Manually select winners daily (up to daily limits)
• Recharge Processing: Provide free recharge to selected winners
• Customer Support: Respond to legitimate queries and concerns
• Service Availability: Maintain reasonable service uptime

4.1 Winner Selection Process

• Winners selected manually by our admin team
• Maximum 100 winners per day (subject to admin settings)
• Selection decisions are final and cannot be appealed
• Not all submissions will be selected as winners

4.2 Recharge Processing

• Selected winners receive free mobile recharge
• Processing time: 24-48 hours after winner selection
• Recharge amount matches requested amount (up to ₹499)
• Recharge provided through standard mobile recharge methods

4.3 Service Availability

• Service operates 24/7 (subject to maintenance)
• One submission allowed per mobile number per day
• Users can submit new requests daily

In rare circumstances where technical errors may affect service delivery:

5.1 System Errors

• If a submission is lost due to technical issues, users may resubmit
• We will investigate legitimate technical complaints
• Best effort will be made to resolve system-related issues

5.2 Data Issues

• If user data is corrupted or lost, resubmission may be allowed
• Proof of original submission may be required
• Each case will be evaluated individually

5.3 Service Interruptions

• Planned maintenance will be announced when possible
• Emergency maintenance may occur without notice
• Users may submit requests when service is restored

For any service-related concerns:

• First Step: Contact us through our contact page
• Second Step: Email us at support@freerecharge.com
• Documentation: Provide relevant details and evidence
• Response Time: We aim to respond within 48 hours
• Resolution: Each case will be evaluated fairly and promptly

Important: Winner selection is final and cannot be appealed. Our admin team makes selection decisions based on:

• Manual review of submissions
• Daily winner limits and capacity
• Admin discretion and random selection
• Service capacity and operational constraints

Note: If not selected as a winner, users may submit a new request the following day.

This refund policy complies with:

• Consumer protection laws in India
• Digital service regulations
• Promotional giveaway guidelines
• Fair trade practices

We may update this refund policy from time to time:

• Changes will be posted on this page
• Updated "Last Modified" date will be indicated
• Continued use of the service constitutes acceptance of changes
• Users are encouraged to review this policy periodically

For questions about this refund policy or service-related concerns:

• Contact Page: Visit our contact page
• Email: support@freerecharge.com
• Response Time: Within 48 hours during business days